AI Receptionist for Medical Practices
Appointments, refill routing, and office-hours questions handled so your staff can stay with patients.
No contractLive in 7 daysMoney-back guarantee
Calls we handle for you
The front-desk calls that never stop.
Appointment booking
Schedules new and return visits with reason-for-visit notes.
Refill routing
Captures pharmacy and medication details, then messages your team.
Office hours & directions
Answers location, parking, and hours instantly — no hold.
Urgent symptom triage
Follows your script, then escalates red flags to your on-call line.
Insurance & forms
Confirms accepted plans and texts intake forms before the visit.
Anything else → you
Clinical advice requests transfer to a nurse or provider.
Sample call
Monday, 7:50 AM. The phones are already ringing.
Press play to hear it, or read along.
It says it’s a virtual assistant. Callers who want a person can ask, and the call goes to your front desk or nurse line.
AI assistantGood morning, Riverside Family Medicine. I’m the practice’s virtual assistant. How can I help?
CallerI need a follow-up with Dr. Patel. I’ve had a cough for a week.
AI assistantI can help. Any shortness of breath, chest pain, or high fever?
CallerNo, just a stubborn cough.
AI assistantI have Thursday at 10:15 AM or Friday at 2:40 PM with Dr. Patel. Which works?
CallerThursday morning.
AI assistantBooked for Thursday at 10:15 AM. I’ll text a confirmation and your intake form link.
Booked · Thu 10:15 AM · Dr. Patel · cough follow-up
Before / after
Same Monday morning. Different ending.
Before Callodesk
- Hold queues spill to voicemail while staff room patients.
- Refill requests pile up in unread voicemails.
- New patients hang up after five minutes on hold.
- After-hours calls bounce to an answering service that can’t book.
With Callodesk
- Every call answered in under 2 rings.
- Visits booked with reason-for-visit notes ready.
- Refills routed to your team with pharmacy details.
- Staff stay with patients, not the switchboard.
Recommended for medical practices
CORE
Professional
$297/mo · $297 setup
- Books into your clinic schedule
- 600 minutes / month · $0.12/min overage
- Estimate and job-completion follow-up
- Automated review requests and AI review replies
- SMS marketing and AI website chat
[TESTIMONIAL] Our front desk used to drown in “what time do you close?” calls. Now those are handled and we only take what needs a person.
Medical FAQ
Medical practices ask:
Does it give medical advice?
No. It follows your scripts for scheduling and routing. Clinical questions go to your team.
Can it handle prescription refills?
It collects the details you need and messages your staff. It does not approve or prescribe.
What about HIPAA?
We design flows to minimize PHI and follow your disclosure preferences. Details on the setup call.
Does it work with our EHR / scheduling?
We confirm your system on the setup call and connect to the tools you already use. [VERIFY integration list]
Your front desk, fixed in a week
Give your front desk their mornings back.
Hear it answer a real clinic call right now, then book 15 minutes with us. We’ll audit your missed calls for free.
No contractLive in 7 daysMoney-back guarantee
Live demo line · 24/7
(212) 555-0142
Talk to it like a customer would. It will tell you it’s an AI assistant, and you can ask for a person at any time.