AI Receptionist for HVAC & Plumbing
Capture the 2 a.m. no-heat call before a competitor does — book jobs, qualify urgency, and page your on-call tech.
No contractLive in 7 daysMoney-back guarantee
Calls we handle for you
The calls that win — or lose — the job.
Emergency dispatch
No heat, no water, active leak: qualifies and pages your on-call tech.
Estimate booking
Books service and estimate windows with address and issue notes.
Service area check
Confirms zip code coverage before you roll a truck.
Job details
Captures system type, age, and access notes for the tech.
After-hours overflow
Answers when you’re on a roof or under a sink.
Anything else → you
Warranty disputes and VIP accounts transfer on your rules.
Sample call
Tuesday, 2:10 AM. The heat is out in Bay Ridge.
Press play to hear it, or read along.
It says it’s a virtual assistant. Homeowners who want a person can ask, and the call goes to your on-call tech.
AI assistantThanks for calling Metro Heat & Plumbing. I'm the company's virtual assistant. How can I help?
CallerOur boiler stopped. It’s 40 degrees in the apartment.
AI assistantI’m sorry — that’s urgent. What’s the address and zip code?
Caller412 3rd Avenue, 11215.
AI assistantYou’re in our service area. Any water on the floor or a gas smell?
CallerNo gas smell. Just no heat.
AI assistantI’m paging our on-call tech now and texting you an ETA window. You’ll get a confirmation in a moment.
Escalated · on-call tech · Bay Ridge · no-heat
Before / after
Same 2 a.m. call. Different ending.
Before Callodesk
- Phone rings to voicemail while you’re on another job.
- Homeowner calls the next company on Google.
- You find the lead at 7 AM — already booked elsewhere.
- Office staff spends mornings repeating your service area.
With Callodesk
- Every emergency answered and qualified instantly.
- On-call tech paged with address and issue notes.
- Estimates booked into your schedule for next-day work.
- You stay on the job — not answering “are you open?”
Recommended for HVAC & plumbing
CORE
Professional
$297/mo · $297 setup
- Emergency escalation to on-call
- 600 minutes / month · $0.12/min overage
- Estimate and job-completion follow-up
- Automated review requests and AI review replies
- SMS marketing and AI website chat
[TESTIMONIAL] The no-heat calls used to go to whoever answered first. Now we get the job and the tech gets a text with the address.
HVAC & plumbing FAQ
Trade owners ask:
Can it page my on-call tech at night?
Yes. You set who gets emergencies, quiet hours, and backup numbers.
Does it check if we’re in the service area?
It asks for the zip code and only books or dispatches inside your coverage map.
Can it book estimates into our calendar?
It books the windows you define and texts you the lead with job details.
What if someone needs a live person immediately?
Callers can ask for a person anytime. We transfer or escalate per your rules.
Your front desk, fixed in a week
Win the next no-heat call.
Hear it answer a real emergency call right now, then book 15 minutes with us. We’ll audit your missed calls for free.
No contractLive in 7 daysMoney-back guarantee
Live demo line · 24/7
(212) 555-0142
Talk to it like a customer would. It will tell you it’s an AI assistant, and you can ask for a person at any time.